Privacy Policy

XWL Global Commerce Co., Ltd. operates the website xwlglobal.com as a product showcase and inquiry platform for international buyers.

• Website: xwlglobal.com
• Contact email: sales@xwlglobal.com

We may collect the following types of information:

• Contact details voluntarily provided by customers.
• Inquiry and communication information.
• Technical information such as IP address, device, browser, and page activity.
• Cookies and similar technologies.
• Order, shipping, or payment information only when applicable to a specific transaction or sourcing request.

We use information to:

• Respond to product inquiries.
• Provide quotations and product details.
• Arrange orders and shipping when requested.
• Provide customer support.
• Support security and fraud prevention.
• Understand website performance and analytics.
• Measure advertising effectiveness, only where permitted.

After consent where required, our website may use Meta Pixel or similar advertising technologies to measure visits and interactions, understand advertising performance, build or measure advertising audiences, and improve marketing relevance. We do not intentionally send customer names, email addresses, phone numbers, chat content, payment information, or identity documents through Meta Pixel events.

We use necessary cookies to keep the website working. With your permission, we may also use analytics cookies to understand site usage and advertising cookies to measure marketing performance. You can accept, reject, or update cookie preferences through the Cookie Preferences link in the footer.

We may share information with service providers that help operate the website and respond to buyer inquiries, including hosting and infrastructure providers, communication providers, logistics providers, payment providers where applicable, analytics and advertising providers, and legal authorities where required.

Because XWL Global serves international buyers, information may be processed or transferred across countries. Data protection laws may differ between jurisdictions.

We retain information for as long as reasonably needed to respond to inquiries, support business records, provide customer support, meet legal obligations, and protect legitimate business interests.

We use reasonable administrative, technical, and organizational measures to protect information. No website or online transmission can be guaranteed to be completely secure.

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent or complain to a data protection authority.

This website is not intended for children under 18, and we do not knowingly collect personal information from children.

Our website may link to third-party websites or communication platforms. Their privacy practices are governed by their own policies.

We may update this Privacy Policy from time to time. The effective date above indicates when this version was last updated.

For privacy-related questions, contact us at sales@xwlglobal.com. You may also review our Cookie Policy.